Updated: April 22, 2020
Information We Gather or Receive
Neiibor Crate will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
Neiibor Crate may require additional information, such as billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical address. Credit card information on an account may be stored and used for billing purposes.
Neiibor Crate automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyze and understand how the site works for customers and visitors, and provide a more personalized experience for members and visitors.
Neiibor Crate may receive or collect information (for example: email address) about a person who is not yet a registered Neiibor Crate customer in connection with certain Neiibor Crate features, including but not limited to: a non-customer subscribing to a Neiibor Crate newsletter or a non-customer requesting Neiibor Crate near them.
Neiibor Crate uses the information described in this policy to provide and improve our services, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.
Neiibor Crate’ Term of use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our site or services by minors.
Controlling Your Information
We want you to have control over your own information, so Neiibor Crate gives you the choice of providing, editing or removing certain information.
You may change or correct your Neiibor Crate account information at any time, such as your email address, phone number or credit card information.
For various reasons, Neiibor Crate may contact you about our services or your activity. Some of these messages are required, transaction-related message to customers. Other messages are not required, such as our newsletters, and you can control which optional messages you choose to receive by changing your settings in your account.
If you no longer wish to use Neiibor Crate’ services or receive service-related messages, please contact our support team.
Messages from Neiibor Crate
In order to fulfill orders and keep you informed, Neiibor Crate will contact you. Typically, messages are delivered by email and SMS messages, and every account is required to keep a valid email address and phone number on file to receive messages. In some situations, Neiibor Crate may contact you by telephone or physical mail in order to provide you with information about products and features you may find of interest or to provide you with customer support. You may update your contact preferences in your account settings.
Some messages from Neiibor Crate are service-related and required for customers. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, confirmation of your order, or correspondence with the Neiibor Crate support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Neiibor Crate, unless you close your account.
As a customer, Neiibor Crate may also send you messages related to certain features on the site or your activity. Neiibor Crate may also send you news or updates about changes to our site or services. By default, customers will receive these messages via email, but you may choose to opt-out of getting certain emails under your account settings.
Neiibor Crate offers optional email newsletters. When you register for an account, or choose to subscribe, you will receive newsletters from us. Newsletters are available to both customers and non-customers. Customers may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails. Non-customers may subscribe by providing an email address. Non-customers may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
What Information We Share
Neiibor Crate will never sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
As part of shopping from producers on our website, Neiibor Crate will facilitate the sharing of information between the two members involved in the transaction. As part of the buying process, the producers you purchase from will receive your name, email address, and phone number, and/or other information, such as order date, to assist in fulfilling your order.
Neiibor Crate uses other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.
We can only speak for ourselves; this policy does not apply to the practices of third parties that Neiibor Crate does not own or control, or individuals that Neiibor Crate does not employ or manage. If you provide your information to others on Neiibor Crate or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Neiibor Crate does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Neiibor Crate is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Neiibor Crate site. We encourage you to ask questions before you disclose your personal information to others.
Cookies & Tracking Technologies
Neiibor Crate uses a variety of technologies to help us better understand how people use our site and services. Neiibor Crate may partner with third-party services who may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer each time you visit Neiibor Crate, but do not allow access to personally identifiable information from Neiibor Crate. Neiibor Crate does not have access or control over these third-party technologies, and they are not covered by our privacy statement.
Neiibor Crate will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Neiibor Crate to use your information to provide you services, you may close your account. Neiibor Crate will retain and use your information as necessary to improve your experience with our products and services, comply with law enforcement and resolve disputes.
You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.
Neiibor Crate reserves the right to modify this privacy statement at any time, so please review it periodically. We’ll communicate changes by posting a notice on the site. If we make material changes to this policy you will be notified here, by email, or other places Neiibor Crate deems appropriate.